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What we do

Face to face customer acquisition, professionally delivered.

V5 works as an outsourced sales partner. We recruit and train the field team, deliver the campaign in agreed territories or event locations, and report on the customers acquired.

Residential Sales

Residential Sales

Face to face customer acquisition delivered directly within carefully selected residential territories.

  • Human engagement at the doorstep
  • Targeted, well planned territories
  • Consistent brand representation
  • Verified customer acquisition
  • Campaign performance measurement

Event Sales

Event Sales

Representing clients in high footfall locations and event environments where meaningful customer conversations can happen.

  • high footfall environments
  • Direct face to face engagement
  • Flexible campaign deployment
  • Visible brand presence
  • Measurable acquisition

Our approach

Six stages from brief to optimisation.

  1. 01

    Understand the campaign

    Objectives, audience, compliance and success measures.

  2. 02

    Recruit and prepare the team

    Build a team sized and suited to the campaign.

  3. 03

    Train around the brand

    Product, proposition, tone and customer experience.

  4. 04

    Launch Face to Face Activity

    Deploy into agreed territories or event locations.

  5. 05

    Measure performance

    Track acquisition volume, quality and field feedback.

  6. 06

    Optimise

    Adjust messaging, territory and team allocation as data arrives.

Brand representation

Our representatives are an extension of your brand.

Everything a customer experiences in a doorstep or event conversation shapes their view of the organisation being represented. V5 treats that as the core of the service, not an afterthought.

  • Professional conduct

    Clear standards of behaviour, appearance and compliance in the field.

  • Training

    Teams are briefed on the product, proposition and the questions customers ask.

  • Communication

    Regular reporting so clients always know what is happening on the ground.

  • Customer experience

    Honest, respectful conversations. A decline handled well still protects the brand.

  • Continuous improvement

    Field feedback feeds straight back into coaching and messaging.

Planning a customer acquisition campaign?

Tell us the objective, the audience and the coverage you need.